The compliance assessment refers, on the basis of the ErgoCert technical specification ST02.01, to the following ergonomic features:

- Polytechnical area: non-toxicity for humans and environmental sustainability

- Biomedical area: instrumental comfort and anti-decubitus properties

- Psychosocial area: usability and customer’s user experience.

ErgoCert has at its disposal a normative sample resulting from the assessment of over 350 products.

The following chart sums up the main steps in the certification procedure:

The assessments take place at the ErgoCert premises, in via Aquileia 26/3, 33100 Udine. Unless otherwise requested by the client, we test 190x80 cm products, which must be packaged in compliance with the typical sale conditions. The collection of data related to the sleep tests is done through technological devices.

Yes, it is. In such a case, a preliminary check is required about the ergonomically relevant factors influencing the family internal variability (such as lining covers, density, etc.), in order to find out a representative subgroup of products to be tested analytically. Whether all the tested versions turned out to be compliant, the whole family would be certifiable; conversely, further focused study would be required.

The certification level is assigned on the basis of the following progression of undergone and passed tests:

• 1 Star – Polytechnical area: documental test on evidence supplied by the company to prove the absence of substances harmful to humans.

• 2 Stars – Biomedical area: average instrumental comfort index, measured on a sample of 10 users suitably stratified by sex and body mass index, above the acceptable value.

• 3 Stars - Biomedical area: percentage of activated average surface with values above capillary occlusion pressure, below the acceptable limit for the supine and lateral positions.

• 4 Stars – Psychosocial area: suitable usability levels (effectiveness, efficiency, and satisfaction) related to the performance of typical tasks interacting with the product.

• 5 Stars – Polytechnical area: documental test on evidence supplied by the company to prove the absence of substances harmful to the environment and sustainability.

• 5 Stars Gold – Psychosocial area: suitable evidence of satisfaction on the basis of sleep tests with a significant user sample (diary method). Alternatively, collection of evidence supplied by the client, related to user experience assessments with users.

On the basis of the obtained level, the product is assigned one of the following labels:

Depending on the level of non-compliance/s resulting from the assessment procedure, the ErgoCert certification committee, at the proposal of the monitoring team, may halt the certification process (major non-compliances, which require deep adjustments), or approve the certification (minor non-compliances, which require minor adjustments within a given period).

The ErgoCert certification is valid for three years, and is subject to periodical monitoring to check that the product still maintains the certified features. After three years, the client has the faculty to apply for a certification renewal.

Yes, it may. The ErgoCert mark and the labels linked to the obtained certification level may be used by the certified company on its website and means of communication, in compliance with the regulation for the use of the ErgoCert mark.

The client is obliged to promptly notify ErgoCert about the modifications. ErgoCert may decide to require further technical studies.

If the certification is no longer valid, ErgoCert removes the product from the Register of certified products and the client is obliged to remove every reference to said certification from its website and other means of communication.